Technical support for carriers

Large carriers can use this online form to request support for issues with the secure transport appliance, the LCP website, scanners, password resets and other technical issues. You will receive an initial response by email within one business day.

Your progressVotre progression

Carrier information:fr Carrier information:

Company Name:* fr Company Name:*
Agency Number:* fr Agency Number:*
Contact Name:* fr Contact Name:*
Contact Phone:* fr Contact Phone:*
Contact Email:* fr Contact Email:*

Problem description:fr Problem description:

Select Concern:* fr Select Concern:*
Enter scanner number:*
Select Issue:* fr Select Issue:*
Enter username issued to LCP:*
Select downloadable forms type:*
Select PDF form malfunction type:*
Select error message type:*
Did you attempt to upload documents?:* Yes No
What issues were encountered?:* Errors No Errors, but document didn’t transfer
Upload Attachment: fr Upload Attachment:
Please upload a screenshot or picture of the issue.
Problem Details: fr Problem Details:
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Carrier information
- Company name:
- Agency number:
- Contact name:
- Contact phone:
- Contact email:
Problem description
- Concern:
- Scanner ID:
- Issue:
- Enter username issued to LCP:
- Select downloadable forms type:
- Select PDF form malfunction type:
- Select error message type:
- Did you attempt to upload documents?
- What issues were encountered?
- File Attachment:
- Problem Details:

Technical support for carriers

Your progressVotre progression

Carrier information:fr Carrier information:

Problem description:fr Problem description:

Please review before submitting.

Email Sent.Courriel envoyé.

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