For fast, convenient service, Manitoba motorists can report their Autopac claims over the telephone. When you call, please have available your driver’s licence, vehicle registration and any information you have about the collision.

• Hours
• Monday to Friday: 7:30 a.m. to 7 p.m.
• Saturday: 8:30 a.m. to 4 p.m.
• Closed Sunday

• Contact Us
• Inside Winnipeg: 204–985–7000
• Outside Winnipeg (toll-free): 1–800–665–2410
• TTY: 204–985–8832

You must receive an estimate of damage before your vehicle can be repaired. All claims can be estimated at one of our Service or Claim Centres, and qualifying claims can receive an estimate at a participating repair shop. Your estimate options will be discussed with you when you report your claim.

An estimator will identify the damage to your vehicle and determine what repairs it needs. Your adjusting team will then investigate your claim, make sure you had proper Autopac coverage and assess who was at fault if it was a collision. They can also help you understand how we process claims and can explain your repair and appeal options to you.